PRIVACY POLICY

Welcome to the Upin & Ipin Universe website (the “Website”). This Privacy Policy explains how Streamline Media Group, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you visit the Website or sign up for updates.

We respect your privacy and are committed to safeguarding your personal data in accordance with global privacy laws, including:
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‍Malaysia – Personal Data Protection Act (PDPA) 2010
‍Singapore – Personal Data Protection Act (PDPA) 2012
‍Indonesia – Law No. 27 of 2022 on Personal Data Protection (PDP Law)
‍European Union (EU) – General Data Protection Regulation (GDPR)
‍United States (US) – Children’s Online Privacy Protection Act (COPPA)

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By using this Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

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1. WHO WE ARE

Streamline Media Group, Inc., a Delaware Corporation having its principal place of business at 410 South Rampart Boulevard, Suite 390, Las Vegas, NV 89145, United States of America is the data controller in relation to any Personal Information that we process about you and is responsible for ensuring that such processing complies with applicable data protection laws. As the data controller, we determine the purposes and how your Personal Information is processed.

“Personal Information” means any type of data that can be used to directly or indirectly identify the users of the Website.

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2. WHAT INFORMATION WE COLLECT

We only collect limited personal data to improve the Website and provide updates.

A. Information You Provide Voluntarily

• Email Address (for newsletter sign-ups and updates).
• Name (for newsletter sign-ups and updates).
• Message content if you contact us by email.

B. Information Collected Automatically

When you visit the Website, we may collect:

• IP Address (for security & analytics).
• Device Information (e.g., browser type, operating system).
• Cookies & Tracking Data (see Section 6: Cookies & Tracking).

C. Children's Privacy

• No personal data collection from children without verifiable parental consent. The age at which parental consent is required varies by country:
  • Under 13 in the United States, United Kingdom, Malaysia, Singapore (COPPA, PDPA).
  • Under 16 most European Countries, unless a lower age is permitted by local law (GDPR-K).
  • Under 17 in Indonesia (PDP Law).
• If we discover a child has provided data without parental consent, we will delete it immediately.
• Parents can contact us to review or delete their child’s data at legal@streamline-mediagroup.com

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3. HOW WE USE YOUR INFORMATION

We use your data for limited purposes, including:

·       Sending game updates and newsletters (if subscribed).

·       Responding to inquiries or support requests.

·       Improving Website functionality & security.

·       Complying with legal obligations.

We DO NOT sell or trade personal data!

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4. HOW WE SHARE YOUR INFORMATION

We only share personal data when necessary, with trusted third parties:

• Email Service Providers – to send newsletters.
• Analytics Services – to track Website performance.
• Legal Authorities – if required by law.

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5. DATA SECURITY & RETENTION

We implement strong security measures to protect your data:

·       Encryption – Secure data transmission & storage.

·       Access Controls – Only authorized staff can access personal data.

·       Regular Security Audits – Ensuring data protection compliance.

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How Long We Keep Your Data

• Newsletter Subscriptions – Retained until you unsubscribe. After unsubscribing, data is securely deleted promptly.
• Emails & Submitted Information – Deleted after 12 months unless required for legal, security, or compliance purposes.
• Analytics Data – Retained for website optimization for up to 24 months, after which it is anonymized or deleted.

After the retention period, we securely delete or anonymize your data. You have the right to request deletion of your personal data at any time, subject to legal or regulatory obligations.

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6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to enhance user experience.

A. What Are Cookies?

Cookies are small text files stored on your device to improve website functionality.

B. How We Use Cookies

We use cookies to:

• Track Website traffic & analytics.
• Save user preferences.
• Improve Website performance.

C. Managing Cookies

You can disable cookies via browser settings, but this may affect Website functionality.

D. Google Analytics 4 web analytics service.  

The Website uses Google Analytics, a web analytics service provided by Google LLC. This service helps us understand how visitors interact with the Website to improve user experience and website performance.

Google Analytics uses cookies to collect information about your visit, including your IP address, browser type, device information, and Website activity. This data is sent to Google servers in the United States, where it is analyzed to:

·       Understand how users navigate the Website.

·       Generate reports on Website activity.

·       Improve the Website’s performance and user experience.

Google may share this information with third parties if required by law or if third parties process data on Google’s behalf.

you can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

For more details, please review Google’s Privacy Policy.

7. MAILCHIMP - THIRD-PARTY EMAIL PLATFORM

A. Use of Mailchimp for Email Communication

The Website uses Mailchimp, a third-party email platform, to manage newsletter subscriptions. When you sign up for our newsletter, the information you provide (your email address and name) is securely processed by Mailchimp to:

·       Send you game updates, newsletters, and promotional emails (if requested).

·       Track email delivery and engagement to improve our communication.

Mailchimp may process and store your information on servers outside your country, including in the United States. By signing up for the newsletter, you agree that your data will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms of Use.

B. Your Rights & Managing Preferences Regarding Mailchimp

·       Unsubscribe Anytime – If you no longer wish to receive updates, you can unsubscribe by clicking the “Unsubscribe” link in any of our emails.

·       Data Access & Deletion – If you want to review or delete your information, please contact us at: legal@streamline-mediagroup.com.

7. YOUR PRIVACY RIGHTS

Depending on your location, you have the following rights:

A. GDPR (EU) & PDPA (Malaysia, Singapore) Rights

• Right to access your data.
• Right to correct inaccurate data.
• Right to request deletion of your data.
• Right to withdraw consent (unsubscribe from newsletters).

B. CCPA (California, USA) Rights

• Right to request a copy of your data.
• Right to opt out of data sharing. (We do not sell personal data, so CCPA opt-out is not required).
• Right to request deletion of your data.
• Right to non-discrimination.

C. Indonesia (PDP Law) Rights

• Right to data transparency & accuracy.
• Right to restrict or withdraw consent.
• Right to request data deletion.

D. How to Exercise Your Rights

To make a privacy request, email us at  legal@streamline-mediagroup.com with the subject: "Privacy Request".

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8. THIRD-PARTY LINKS & EXTERNAL WEBSITES

The Website may contain links to external websites, including social media platforms. Except for links directing users to the Streamline Media Group and Streamline Studios websites, these links are provided for informational purposes only. We do not control, endorse, or assume any responsibility for the content, security, or privacy practices of third-party websites.

Your access and use of such third-party websites are at your own risk, and Streamline disclaims any liability for any damages, losses, or issues that may arise from your use of or reliance on such external websites. We encourage you to review the terms of use and privacy policies of any third-party website before engaging with them.

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‍9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If significant changes occur, we will:

·       Post a notice on the Website.

·       Email registered users (if applicable).

Your continued use of the Website after changes means you accept the updated policy.

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10. CONTACT US

For privacy-related questions, contact us at: legal@streamline-mediagroup.com.

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